LIÊN, Phạm Thị; 						ANH, Nguyễn Thị Ngọc.
 Assessing Customer Satisfaction and Service Quality  A Vietnamese Context.
<strong>VNU JOURNAL OF ECONOMICS AND BUSINESS</strong>, [S.l.], v. 30, n. 2, june 2014.
ISSN 2734-9845.
Available at: &lt;<a href="https://js.vnu.edu.vn/EAB/article/view/354" target="_new">https://js.vnu.edu.vn/EAB/article/view/354</a>&gt;. Date accessed: 22 nov. 2024.