Thi Ngoc Thao, Nguyen, 		Thi Kim Chi, Doan, AND 		Thi Ha Phuong, Nguyen.
" Assessing the Level of People’s Satisfaction  with the Quality of Information About Administrative Procedures on the National Public Service Portal  in Yen Hoa Ward, Cau Giay District, Hanoi City" <em>VNU Journal of Science: Policy and Management Studies</em> [Online], Volume 40 Number 3 (29 September 2024)