Framework of Critical Success Factors for Lean Implementation in Vietnam Manufacturing Enterprises
Main Article Content
Abstract
Abstract: Lean manufacturing is a popular approach for organizations to improve productivity [1]. Lean manufacturing focuses on the systematic elimination of wastes and non-value added activities in production. Lean manufacturing was originally introduced by Toyota Motors in the 1950s as a secret weapon to secure advantage over competitors. Although many enterprises succeed in applying lean manufacturing around the world, less than 20 per cent of them have achieved and maintained lean activities for an extended time. This research presents critical factors for constituting the successful implementation of lean manufacturing inVietnam enterprises. Six dimensions in a lean manufacturing transformation model are presented in the research, specifically: (1) Strategic initiatives, (2) Process management, (3) Change management, (4) Human resource management, (5) Situation management, and (6) External management.
Keywords: Lean manufacturing, critical success factors, manufacturing enterprises.References
[1] Womack, J. P., Jones, D. T. & Roos, D., Lean Thinking: Banish Waste and Creat Wealth in Your Corporation, Simon & Shuster Inc.
[2] Rinehart, J., C. Huxley & D. Robertson, Just another Car Factory? Lean Production and its Contents, Harvard Bus. Rev, 57(2) (1997) 81.
[3] Papadopoulu, T. C. & Ozbayrak, M., Leanness: Experiences from the Journey to Date, Journal of Manufacturing Techology Management, 16(7), (2005) 784.
[4] Fullerton, R. R. & C. S. McWatters, The Production Performance Benefits from JIT Implementation, J. Oper. Manag, 1 (2001) 81.
[5] Coronado, R. B., & Antony, J., Critical Success Factors for the Successful Implementation of Six Sigma Projects in Organizations, The TQM Magazine, 14(2) (2002) 92.
[6] Jerry Kilpatrick & Robert Osborne, The R(E)volution of Lean, Business Breakthroughs Inc., 2006.
[7] Minh, N. D., Lean Management Application in Vietnam SMEs, Journal of Science - Vietnam National University, 1 (2014) 63.
[8] Drew, J et al., Journey to Lean - Making Operational Change Stick, Hampshire: Pallgrave Macmillan, 2004.
[9] Womack, J. P., Jones, D. T. & Roos, D., The Machine that Changed the World, New York: Macmillan, 1990.
[10] Detty, R. B. & Yingling, J. C., Quantifying the Benefits of Conversion to Lean Manufacturing with Discrete Event Simulation: A Case Study, International Journal of Production Research, 38(2) (2000) 429.
[11] Phillips, T., The Production System Design Laboratory (PSD), Retrieved October 1, 2004, from http://lean2.mitedu.
[12] Shah, R. & Ward, P. T., Lean Manufacturing: Context, Practice Bundles and Performance, Journal of Operations Management, 21 (2003) 129.
[13] Cook, C. R. & Graser, J. C., The Effects of Lean Manufacturing. Santa Monica, CA: RAND Publishers, 2001.
[14] Creese, R. C., Cost Management in Lean Manufacturing Enterprises, West Virginia University, Morgantown, WV, 2000.
[15] Nordin, N., Deros, B. M. & Wahab, D. A., Lean Manufacturing Implementation in Malaysian Automotive Industry: An Exploratory Study, Operations and Supply Chain Management, 4(1) (2011) 21.
[16] Rockhart, J. F., Chief Executives Define their own Data Needs, Harvard Business Review, 57.2, 1979.
[17] Hamid, R. A., Factor Influencing the Success of Lean Services Implementation: Conceptual Framework, 2011.
[18] Achanga, P., Shehab, E., Roy, R., & Nelder, G., Critical Success Factors for Lean Implementation within SMEs. Journal of Manufacturing Technology Management, 17(4), (2006) 460.
[19] Skaf K. M., Application of Lean Techniques for the Service Industry: A Case Study. M.S., Southern Ilinois University at Cabondale, 104, (2007) 1446981.
[20] Yang & Yuyu, The Barriers to SMEs’ Implementation of Lean Production and Countermeasures - Based on SMEs in Wenzhou. International Journal of Innovation, Management and Technology, 1(2) (2010) 220.
[21] Bakås, O., Govaert, T., Landeghem, V., & Hendrik., Challenges and Success Factors for Implementation of Lean Manufacturing in European SMEs, Norwegian University of Science and Technology, Trondheim, Norway, 2011.
[22] Goutam Kundu & Murali Manohar, B., Critical Success Factors for Implementing LEAN Practices in it Support Services, International Journal for Quality Research, 6(4) (2012) 301.
[23] Ibrahim Alhuraish et al., Key Success Factors of Implementing Lean Manufacturing and Six Sigma, Proceeding of 17th Toulon-Verona International Conference, Liverpool John Moores University, 2014.
[24] Rose, A. N., Deros, B.M. & Rahman, M. N., Critical Success Factors for Implementing Lean Manufacturing in Malaysian Automotive Industry. Research Journal of Applied Sciences, Engineering and Technology, 8(10) (2014) 1191.
[25] Kumar, R., Rajesh, K., Shankar, R (2015)., Critical Success Factors for Implementation of Supply Chain Management in Indian Small and Medium Enterprises and Their Impact on Performance. IIMB Management Review, 27 (2015) 92.
[26] Tack-Wei Leong et al., Critical Success Factors of Six Sigma in Original Equipment Manufacturer Company in Malaysia. International Journal of Synergy and Research, 1(1) (2012) 7.
[27] Alaskari, O., Ahmad, M., Dhafr, N., & Pinedo-Cuenca, R., Critical Successful Factors (CSFs) for Successful Implementation of Lean Tools and ERP Systems. Proceedings of the World Congress on Engineering, 3, London, 2012.
[28] Sabry, A., Factors Critical to the Success of Six-Sigma Quality Program and their Influence on Performance Indicators in some of Lebanese Hospitals, Arab Econimic & Business Journal, 9, (2014) 93.
[29] Fiona, F. & Santiago, D., Critical Success Factors for ERP Implementation and Upgrade, Journal of Computer Information Systems (Special Issue) (2006) 99.
[30] Roslina Ab Wahid & James Corner, Critical Success Factors and Imporvement in ISO 9000 Maintenance, Business Management Quarterly Review, 2(2) (2011) 1.
[31] Mehmet Tolga Taner., Critical Success Factors for Six Sigma Implementation in Large-scale Turkish Construction Companies, International Review of Management and Marketing, 3(4) (2013) 212.
[32] Liker, K., The Toyota Way: 14 Management Principles from the World’s Greatest Manufacturer. McGraw-Hill.
[33] Kumar, M., Antony, J. & Douglas, A., Does Size Matter for Six Sigma Implementation? Findings from the Survey in UK SMEs, TQM Journal, 21(6) (2009) 623.
[34] Denis, P., Lean Production Simplified 2nd edition. Productivity Press, New York, (2007).
[35] Sharif, A. A., Exploring the Critical Factors of the Successful Implementation of Six Sigma Approach: A Case Study of Ducab, UAE, Bournemouth University, 2011.
[36] Shook, J. (2015), Lean Transformation Model, Lean Enterprise Institute, http://www.lean.org/WhatsLean/TransformationFramework.cfm.
[37] Neuman, W. L., Social Research Methods - Qualitative and Quantitative Approache, Ally and Bacon, New York, 1997.
Perry, C., Processes of a Case Study Methodology for Postgraduate Research in Marketing, European Journal of Marketing, 32(9) (1998) 785.
[2] Rinehart, J., C. Huxley & D. Robertson, Just another Car Factory? Lean Production and its Contents, Harvard Bus. Rev, 57(2) (1997) 81.
[3] Papadopoulu, T. C. & Ozbayrak, M., Leanness: Experiences from the Journey to Date, Journal of Manufacturing Techology Management, 16(7), (2005) 784.
[4] Fullerton, R. R. & C. S. McWatters, The Production Performance Benefits from JIT Implementation, J. Oper. Manag, 1 (2001) 81.
[5] Coronado, R. B., & Antony, J., Critical Success Factors for the Successful Implementation of Six Sigma Projects in Organizations, The TQM Magazine, 14(2) (2002) 92.
[6] Jerry Kilpatrick & Robert Osborne, The R(E)volution of Lean, Business Breakthroughs Inc., 2006.
[7] Minh, N. D., Lean Management Application in Vietnam SMEs, Journal of Science - Vietnam National University, 1 (2014) 63.
[8] Drew, J et al., Journey to Lean - Making Operational Change Stick, Hampshire: Pallgrave Macmillan, 2004.
[9] Womack, J. P., Jones, D. T. & Roos, D., The Machine that Changed the World, New York: Macmillan, 1990.
[10] Detty, R. B. & Yingling, J. C., Quantifying the Benefits of Conversion to Lean Manufacturing with Discrete Event Simulation: A Case Study, International Journal of Production Research, 38(2) (2000) 429.
[11] Phillips, T., The Production System Design Laboratory (PSD), Retrieved October 1, 2004, from http://lean2.mitedu.
[12] Shah, R. & Ward, P. T., Lean Manufacturing: Context, Practice Bundles and Performance, Journal of Operations Management, 21 (2003) 129.
[13] Cook, C. R. & Graser, J. C., The Effects of Lean Manufacturing. Santa Monica, CA: RAND Publishers, 2001.
[14] Creese, R. C., Cost Management in Lean Manufacturing Enterprises, West Virginia University, Morgantown, WV, 2000.
[15] Nordin, N., Deros, B. M. & Wahab, D. A., Lean Manufacturing Implementation in Malaysian Automotive Industry: An Exploratory Study, Operations and Supply Chain Management, 4(1) (2011) 21.
[16] Rockhart, J. F., Chief Executives Define their own Data Needs, Harvard Business Review, 57.2, 1979.
[17] Hamid, R. A., Factor Influencing the Success of Lean Services Implementation: Conceptual Framework, 2011.
[18] Achanga, P., Shehab, E., Roy, R., & Nelder, G., Critical Success Factors for Lean Implementation within SMEs. Journal of Manufacturing Technology Management, 17(4), (2006) 460.
[19] Skaf K. M., Application of Lean Techniques for the Service Industry: A Case Study. M.S., Southern Ilinois University at Cabondale, 104, (2007) 1446981.
[20] Yang & Yuyu, The Barriers to SMEs’ Implementation of Lean Production and Countermeasures - Based on SMEs in Wenzhou. International Journal of Innovation, Management and Technology, 1(2) (2010) 220.
[21] Bakås, O., Govaert, T., Landeghem, V., & Hendrik., Challenges and Success Factors for Implementation of Lean Manufacturing in European SMEs, Norwegian University of Science and Technology, Trondheim, Norway, 2011.
[22] Goutam Kundu & Murali Manohar, B., Critical Success Factors for Implementing LEAN Practices in it Support Services, International Journal for Quality Research, 6(4) (2012) 301.
[23] Ibrahim Alhuraish et al., Key Success Factors of Implementing Lean Manufacturing and Six Sigma, Proceeding of 17th Toulon-Verona International Conference, Liverpool John Moores University, 2014.
[24] Rose, A. N., Deros, B.M. & Rahman, M. N., Critical Success Factors for Implementing Lean Manufacturing in Malaysian Automotive Industry. Research Journal of Applied Sciences, Engineering and Technology, 8(10) (2014) 1191.
[25] Kumar, R., Rajesh, K., Shankar, R (2015)., Critical Success Factors for Implementation of Supply Chain Management in Indian Small and Medium Enterprises and Their Impact on Performance. IIMB Management Review, 27 (2015) 92.
[26] Tack-Wei Leong et al., Critical Success Factors of Six Sigma in Original Equipment Manufacturer Company in Malaysia. International Journal of Synergy and Research, 1(1) (2012) 7.
[27] Alaskari, O., Ahmad, M., Dhafr, N., & Pinedo-Cuenca, R., Critical Successful Factors (CSFs) for Successful Implementation of Lean Tools and ERP Systems. Proceedings of the World Congress on Engineering, 3, London, 2012.
[28] Sabry, A., Factors Critical to the Success of Six-Sigma Quality Program and their Influence on Performance Indicators in some of Lebanese Hospitals, Arab Econimic & Business Journal, 9, (2014) 93.
[29] Fiona, F. & Santiago, D., Critical Success Factors for ERP Implementation and Upgrade, Journal of Computer Information Systems (Special Issue) (2006) 99.
[30] Roslina Ab Wahid & James Corner, Critical Success Factors and Imporvement in ISO 9000 Maintenance, Business Management Quarterly Review, 2(2) (2011) 1.
[31] Mehmet Tolga Taner., Critical Success Factors for Six Sigma Implementation in Large-scale Turkish Construction Companies, International Review of Management and Marketing, 3(4) (2013) 212.
[32] Liker, K., The Toyota Way: 14 Management Principles from the World’s Greatest Manufacturer. McGraw-Hill.
[33] Kumar, M., Antony, J. & Douglas, A., Does Size Matter for Six Sigma Implementation? Findings from the Survey in UK SMEs, TQM Journal, 21(6) (2009) 623.
[34] Denis, P., Lean Production Simplified 2nd edition. Productivity Press, New York, (2007).
[35] Sharif, A. A., Exploring the Critical Factors of the Successful Implementation of Six Sigma Approach: A Case Study of Ducab, UAE, Bournemouth University, 2011.
[36] Shook, J. (2015), Lean Transformation Model, Lean Enterprise Institute, http://www.lean.org/WhatsLean/TransformationFramework.cfm.
[37] Neuman, W. L., Social Research Methods - Qualitative and Quantitative Approache, Ally and Bacon, New York, 1997.
Perry, C., Processes of a Case Study Methodology for Postgraduate Research in Marketing, European Journal of Marketing, 32(9) (1998) 785.