Implementation of a Competence Framework to Evaluate Middle Management: A Case Study of the DOJI Gemstone Jewelry Group

Abstract

This research presents how the theory of a competence framework is applied to evaluate middle management in the DOJI Gemstone Jewelry Group (DOJI Group). By using in-depth interviews and a questionnaire-based survey, it is indicated that the middle management at the DOJI Group well satisfied the majority of competencies in terms of professionalism, executive management, and personal development. However, some competencies should be further improved including time management, training and leadership, innovation and learning. Solutions are proposed for the DOJI Group and other private enterprises in Vietnam in assessing and developing middle management.