Proposal of a Conceptual Model for Factors Affecting Decisions on Application of Green Practices in Accommodation Establishments - A Case Study in Vietnam
Main Article Content
Abstract
The purpose of this research is to propose a conceptual model for factors affecting decisions on application of green practices in accommodation businesses in Vietnam. Through reviewing and evaluating the content of previous researches, the model will provide an integrated perspective for researchers to experimentally test the relationships between external factors (institutional pressure), internal factors (motivation and environmental attitude of the upper managers) and the adoption of green practices in hospitality businesses. Although the model is expected to contribute to the literature when studying corporate social responsibility, the author suggests that an empirical research should be done to confirm the relationship of the variables
in the model or changes (if any) to adapt to the research context in transitional economies such as that of Vietnam.
Keywords:
Hospitality, green practices, the institutional pressure, environmental attitude of upper managers, motivation.
References
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[38] Tzschentke, N., D. Kirk, and P.A. Lynch, “Reasons for Going Green in Serviced Accommodation Establishments,” International Journal of Contemporary Hospitality Management, 16 (2004), 116-124.
[39] Russo, M.V. and P.A. Fouts, “A Resource-based Perspective on Corporate Environmental Performance and Profitability,” Academy of Management Journal, 40 (1997) 3, 534-559.
[40] Graci, S., The Greening of Accommodation:
A Study of voluntary Environmental Initiatives
in the Hotel Industry, University of Toronto, Toronto, 2002.
[41] Chan, E.S.W. and R. Hawkins, “Attitude towards EMSs in an International Hotel: An Exploratory Case Study,” International Journal of Hospitality Management, 29 (2010) 4, 641-651.
[42] Ryu, K., H. Han, and T.H. Kim, “The Relationships among Overall Quick-casual Restaurant Image, Perceived Value, Customer Satisfaction, and Behavioral Intentions,” International Journal of Hospitality Management, 27 (2008), 459-469.
[43] Bansal, P. and K. Roth, “Why Companies Go Green: A Model of Ecological Responsiveness,” Academy of Management Journal, 43 (2000) 4, 717-736.
[44] Stabler, M.J. and B. Goodall, “Environmental Awareness, Action and Performance in the Guernsey Hospitality Sector,” Tourism Management, 18 (1997) 1, 19-33.
[45] Lee, S.Y. and S.K. Rhee, “The Change in Corporate Environmental Strategies: A Longitudinal Empirical Study,” Management Decision, 45 (2006) 2, 196-216.
[46] Buysse, K. and A. Verbeke, “Proactive Environmental Strategies: A Stakeholder Management Perspective,” Strategic Management Journal, 24 (2003), 453-470.
[47] Bamberg, S., “How Does Environmental Concern Influence Specific Environmentally Related Behaviors? A New Answer to an Old Question,” Journal of Environmental Psychology, 23 (2003) 1, 21-32.
[48] DiMaggio, P. and W. Powell, “The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields,” American Sociological Review, 48 (1983), 147-160.
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[52] Colwell, S.R. and A.W. Joshi, “Corporate Ecological Responsiveness: Antecedent Effects of Institutional Pressure and Top Management Commitment and Their Impact on Organizational Performance,” Business Strategy and the Environment, 22 (2011), 73-91.
[53] Berrone, P., et al., “Necessity as the Mother of ‘Green’ Inventions: Institutional Pressures and Environmental Innovations,” Strategic Management Journal, 34 (2013). 891-909.
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[58] Banerjee, S.B., E.S. Iyer, and R.K. Kashyap, “Corporate Environmentalism: Antecedents and Influence of Industry Type,” Journal of Marketing, 67 (2003) 2, 106-122.
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[60] Schultz, P.W., et al., “Implicit Connections with Nature,” Journal of Environmental Psychology, 24 (2004), 31-42.
[61] Cao, H. and Z. Chen, “The Driving Effect of Internal and External Environment on Green Innovation Strategy - The Moderating Role of Top Management’s Environmental Awareness,” Nankai Business Review International, 10 (2019) 3, 342-361.
[62] Hambrick, D.C. and S. Finkelstein, “Managerial Discretion: A Bridge between Polar Views of Organizational Outcomes,” Research in Organizational Behavior, 9 (1987), 369-406.
[63] Roberts, C., “Research: Franchising and Strategic Decision Making,” Journal of Hospitality and Tourism Research, 27 (1997) 1, 160-178.
[64] Zurburg, R., D. Ruff, and J. Ninemier, “Environmental Action in the United States Lodging Industry,” Hospitality and Tourist Educator, 7 (1995) 2, 45-49.
[65] Mensah, I., “Stakeholder Pressure and Hotel Environmental Performance in Accra, Ghana,” Management of Environmental Quality: An International Journal, 25 (2014) 2, 227-243.
[66] Mowforth, M. and I. Munt, Tourism and Sustainability, New Tourism in the Third World, Routledge, New York, 1998.
[67] Edwards, T.J. “Small Hotels and their Environmental Adaptation, is being Small Really being Eco? The Case of Nassau/Paradise Island, Bahamas,” in Proceedings of the 9th Annual CHME Hospitality Research Conference, University of Huddersfield, Huddersfield, 2000.
[68] Eesley, C. and M.J. Lenox, “Firm Responses to Secondary Stakeholder Action,” Strategic Management Journal, 27 (2006) 8, 765-781.
[69] Bowen, F.E., “Organizational Slack and Corporate Greening: Broadening the Debate,” British Journal of Management, 13 (2002) 4, 305-316.
[70] Hsieh, Y.C., “Hotel Companies’ Environmental Policies and Practices: A Content Analysis of Their Web Pages,” International Journal of Contemporary Hospitality Management, 24 (2012) 1, 97-121.
[71] Esparon, M., E. Gyuris, and N. Stoeckl, “Does ECO Certification Deliver Benefits? An Empirical Investigation of Visitors’ Perceptions of the Importance of ECO Certification’s Attributes and of Operators’ Performance,” Journal of Sustainable Tourism, 22 (2014) 1, 148-169.
[72] Lynes, J.K. and D. Dredge, “Going Green: Motivations for Environmental Commitment in the Airline Industry. A Case Study of Scandinavian Airlines,” Journal of Sustainable Tourism, 14 (2006) 2, 116-138.
[73] Deng, S.M. and J. Burnett, “Water Use in Hotels in Hong Kong,” International Journal of Hospitality Management, 2 (2002) 1, 57-66.
[2] Tzschentke, N.A., D. Kirk, and P.A. Lynch, “Going Green: Decisional Factors in Small Hospitality Operations,” International Journal of Hospitality Management, 27 (2008), 126-133.
[3] Ayuso, S., “Adoption of Voluntary Environmental Tools for Sustainable Tourism: Analysing the Experience of Spanish Hotels,” Corporate Social Responsibility and Environmental Management, 13 (2006), 2007-220.
[4] Middleton, V. and R. Hawkins, “Practical Environmental Policies in Travel and Tourism – Part I: The Hotel Sector,” Travel and Tourism Analyst, 6 (1993), 63–76.
[5] Sloan, P., et al., “Best practice in sustainability: German and Estonian hotels,” in Advances in Hospitality and Leisure, J.S. Chen, Editor, Emerald Group Publishing, Bingley, UK, 2009, 89-107.
[6] Burke, R.I., Environment and Tourism: Examining the Relationship between Tourism and the Environment in Barbados and St. Lucia, Caribbean Policy, Bridgetown, Barbados, 2007.
[7] Bohdanowicz, P., “European Hoteliers’ Environmental Attitudes: Greening the Business,” Cornell Hospitality Quarterly, 46 (2005), 188-204.
[8] Bohdanowicz, P., “Environmental Awareness and Initiatives in the Swedish and Polish Hotel Industries-Survey Results,” International Journal of Hospitality Management, 25 (2006), 662-682.
[9] Erdogan, N. and C. Tosun, “Environmental Performance of Tourism Accommodations in the Protected Areas: Case of Goreme Historical National Park,” International Journal of Hospitality Management, 28 (2009), 406-414.
[10] Kim, S.H., K. Lee, and A. Fairhurst, “The Review of “Green” Research in Hospitality, 2000-2014, Current Trends and Future Research Directions,” International Journal of Contemporary Hospitality Management, 29 (2017), 226-247.
[11] Rivera, J., “Institutional Pressures andVoluntary Environmental Behavior in Developing Countries: Evidence from the Costa Rican Hotel Industry,” Society and Natural Resources, 17 (2004), 779-797.
[12] Prakash, A., “Why do Firms Adopt ‘Beyond-Compliance’ Environmental Policies?,” Business Strategy and the Environment, 10 (2001), 286-299.
[13] Hamdoun, M., “The Antecedents and Outcomes of Environmental Management Based on the Resource-based View: A Systematic Literature Review,” Management of Environmental Quality, 31 (2020) 2, 451-469.
[14] Hitt, M.A., et al., “Partner Selection in Emerging and Developed Market Contexts: Resource-based and Organizational Learning Perspectives,” Academy of Management Journal, 43 (2000),
449-467.
[15] DeCastro, J.O. and N. Uhlenbruck, “Characteristics of Privatization: Evidence from Developed, Less-developed and Formerly Communist Countries,” Journal of International Business Studies, 28 (1997), 123-143.
[16] Nguyen Thi Phuong Thao, “The Relationship between Eco-friendly Practices and Attitudes toward Green Hotels for Domestic Tourists,” VNU Journal of Science: Economics and Business, 33 (2017) 2, 101-111.
[17] Do Nam Trung and S. Kumar, “Resource Use and Waste Management in Vietnam Hotel Industry,” Journal of Cleaner Production, 13 (2005), 109-116.
[18] Phu, S.T.P., et al., “Waste Separation at Source and Recycling Potential of the Hotel Industry in Hoi An City, Vietnam,” Journal of Material Cycles and Waste Management, 21 (2019), 23-34.
[19] Jackson, L.A., “Toward a Framework for the Components of Green Lodging,” Journal of Retail & Leisure Property, 19 (2010), 211-230.
[20] Millar, M. and S. Baloglu, “Hotel Guests’ Preferences for Green Guest Room Attributes,” Cornell Hospitality Quarterly, 52 (2011) 3, 302-311.
[21] Manaktola, K. and V. Jauhari, “Exploring Consumer Attitude and Behaviour Towards Green Practices in the Lodging Industry in India,” International Journal of Contemporary Hospitality Management, 19 (2007) 5, 364-377.
[22] Montabon, F.L., R. Sroufe, and R. Narasimhan, “An Examination of Corporate Reporting, Environmental Management Practices and Firm Performance,” Journal of Operations Management, 25 (2007), 998-1014.
[23] Gil, M.J.A., J.B. Jiménez, and J.J.C. Lorente, “An Analysis of Environmental Management, Organizational Context and Performance of Spanish Hotels,” Omega, 29 (2001), 457-471.
[24] Dief, M.E. and X. Font, “The Determinants of Hotels' Marketing Managers' Green Marketing Behaviour,” Journal of Sustainable Tourism, 18 (2010) 2, 157-174.
[25] Gonzalez-Benito, J. and O. Gonzalez-Benito, “A Review of Determinant Factors of Environmental Proactivity,” Business Strategy and the Environment, 15 (2006), 87-102.
[26] Kirk, D., “Environmental Management in Hotels,” International Journal of Contemporary Hospitality Management, 7 (1995) 6, 3-8.
[27] Bohdanowicz, P., P. Zientara, and E. Novotna, “International Hotel Chains and Environmental Protection: An Analysis of Hilton's We Care! Programme (Europe, 2006-2008)," Journal of Sustainable Tourism, 19 (2011), 797-816.
[28] Mensah, I., “Environmental Management Practices among Hotels in the Greater Accra Region,” International Journal of Hospitality Management, 25 (2006), 414-431.
[29] Dearlove, D., Key Management Decisions: Tools and Techniques of the Executive Decision Maker, Pitman, London, 1998.
[30] Hambrick, D.C. and P.A. Mason, “Upper Echelons: The Organization as a Reflection of Its Top Managers,” Academy of Management Review, 9 (1984), 193-206.
[31] Hambrick, D.C., “Upper Echelons Theory: An Update,” Academy of Management Review, 32 (2007), 334-343.
[32] Cespedes-Lorente, J., J. Burgos-Jimenez, and M. Alvarez-Gil, “Stakeholders’ Environmental Influence: An Empirical Analysis in the Spanish Hotel Industry,” Scandinavian Journal of Management, 19 (2003) 19, 333-358.
[33] Park, J. and H.J. Kim, “Environmental Proactivity of Hotel Operations: Antecedents and the Moderating Effect of Ownership Type,” International Journal of Hospitality Management, 37 (2014), 1-10.
[34] Finkelstein, S. and D.C. Hambrick, “Top-management-team Tenure and Organizational Outcomes: The Moderating Role of Managerial Discretion,” Administrative Science Quarterly, 35 (1990), 484-503.
[35] Pizam, A., “Green Hotels: A Fad, Ploy or Fact of Life?,” International Journal of Hospitality Management, 28 (2009), 1.
[36] Hart, S.L., “A Natural-resource-based View of the Firm”, Academy of Management Review, 20 (1995) 4, 986-1014.
[37] Kirk, D., “Attitudes to Environmental Management Held by a Group of Hotel Managers in Edinburgh,” International Journal of Hospitality Management, 17 (1998), 33-47.
[38] Tzschentke, N., D. Kirk, and P.A. Lynch, “Reasons for Going Green in Serviced Accommodation Establishments,” International Journal of Contemporary Hospitality Management, 16 (2004), 116-124.
[39] Russo, M.V. and P.A. Fouts, “A Resource-based Perspective on Corporate Environmental Performance and Profitability,” Academy of Management Journal, 40 (1997) 3, 534-559.
[40] Graci, S., The Greening of Accommodation:
A Study of voluntary Environmental Initiatives
in the Hotel Industry, University of Toronto, Toronto, 2002.
[41] Chan, E.S.W. and R. Hawkins, “Attitude towards EMSs in an International Hotel: An Exploratory Case Study,” International Journal of Hospitality Management, 29 (2010) 4, 641-651.
[42] Ryu, K., H. Han, and T.H. Kim, “The Relationships among Overall Quick-casual Restaurant Image, Perceived Value, Customer Satisfaction, and Behavioral Intentions,” International Journal of Hospitality Management, 27 (2008), 459-469.
[43] Bansal, P. and K. Roth, “Why Companies Go Green: A Model of Ecological Responsiveness,” Academy of Management Journal, 43 (2000) 4, 717-736.
[44] Stabler, M.J. and B. Goodall, “Environmental Awareness, Action and Performance in the Guernsey Hospitality Sector,” Tourism Management, 18 (1997) 1, 19-33.
[45] Lee, S.Y. and S.K. Rhee, “The Change in Corporate Environmental Strategies: A Longitudinal Empirical Study,” Management Decision, 45 (2006) 2, 196-216.
[46] Buysse, K. and A. Verbeke, “Proactive Environmental Strategies: A Stakeholder Management Perspective,” Strategic Management Journal, 24 (2003), 453-470.
[47] Bamberg, S., “How Does Environmental Concern Influence Specific Environmentally Related Behaviors? A New Answer to an Old Question,” Journal of Environmental Psychology, 23 (2003) 1, 21-32.
[48] DiMaggio, P. and W. Powell, “The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields,” American Sociological Review, 48 (1983), 147-160.
[49] Scott, W.R., Institutions and Organizations, Sage, Thousand Oaks, CA, 1995.
[50] Meyer, J. and B. Rowan, “Institutional Organizations: Formal Structure as Myth and Ceremony,” American Journal of Sociology, 80 (1977), 340-363.
[51] Oliver, C., “Sustainable Competitive Advantage: Combining Institutional and Resource-based Views,” Strategic Management Journal, 18 (1997), 697-713.
[52] Colwell, S.R. and A.W. Joshi, “Corporate Ecological Responsiveness: Antecedent Effects of Institutional Pressure and Top Management Commitment and Their Impact on Organizational Performance,” Business Strategy and the Environment, 22 (2011), 73-91.
[53] Berrone, P., et al., “Necessity as the Mother of ‘Green’ Inventions: Institutional Pressures and Environmental Innovations,” Strategic Management Journal, 34 (2013). 891-909.
[54] Wang, S., H. Wang, and J. Wang, “Exploring the Effects of Institutional Pressures on the Implementation of Environmental Management Accounting: Do Top Management Support and Perceived Benefit Work?,” Business Strategy and the Environment, 28 (2019), 233-243.
[55] Delmas, M.A. and M.W. Toffel, “Organizational Responses to Environmental Demands: Opening the Black Box,” Strategic Management Journal, 29 (2008), 1027-1055.
[56] Greenwood, R. and C.R. Hinings, “Understanding Radical Organizational Change: Bringing Together the Old and the New Institutionalism,” Academy of Management Review, 21 (1996), 1022-1054.
[57] Park, J., H.J. Kim, and K.W. McCleary, “The Impact of Top Management’s Environmental Attitudes on Hotel Companies’ Environmental Management,” Journal of Hospitality & Tourism Research, 38 (2014) 1, 95-115.
[58] Banerjee, S.B., E.S. Iyer, and R.K. Kashyap, “Corporate Environmentalism: Antecedents and Influence of Industry Type,” Journal of Marketing, 67 (2003) 2, 106-122.
[59] Sharma, S., “Managerial Interpretations and Organizational Context as Predictors of Corporate Choice of Environmental Strategy,” Academy of Management Journal, 43 (2000), 681-697.
[60] Schultz, P.W., et al., “Implicit Connections with Nature,” Journal of Environmental Psychology, 24 (2004), 31-42.
[61] Cao, H. and Z. Chen, “The Driving Effect of Internal and External Environment on Green Innovation Strategy - The Moderating Role of Top Management’s Environmental Awareness,” Nankai Business Review International, 10 (2019) 3, 342-361.
[62] Hambrick, D.C. and S. Finkelstein, “Managerial Discretion: A Bridge between Polar Views of Organizational Outcomes,” Research in Organizational Behavior, 9 (1987), 369-406.
[63] Roberts, C., “Research: Franchising and Strategic Decision Making,” Journal of Hospitality and Tourism Research, 27 (1997) 1, 160-178.
[64] Zurburg, R., D. Ruff, and J. Ninemier, “Environmental Action in the United States Lodging Industry,” Hospitality and Tourist Educator, 7 (1995) 2, 45-49.
[65] Mensah, I., “Stakeholder Pressure and Hotel Environmental Performance in Accra, Ghana,” Management of Environmental Quality: An International Journal, 25 (2014) 2, 227-243.
[66] Mowforth, M. and I. Munt, Tourism and Sustainability, New Tourism in the Third World, Routledge, New York, 1998.
[67] Edwards, T.J. “Small Hotels and their Environmental Adaptation, is being Small Really being Eco? The Case of Nassau/Paradise Island, Bahamas,” in Proceedings of the 9th Annual CHME Hospitality Research Conference, University of Huddersfield, Huddersfield, 2000.
[68] Eesley, C. and M.J. Lenox, “Firm Responses to Secondary Stakeholder Action,” Strategic Management Journal, 27 (2006) 8, 765-781.
[69] Bowen, F.E., “Organizational Slack and Corporate Greening: Broadening the Debate,” British Journal of Management, 13 (2002) 4, 305-316.
[70] Hsieh, Y.C., “Hotel Companies’ Environmental Policies and Practices: A Content Analysis of Their Web Pages,” International Journal of Contemporary Hospitality Management, 24 (2012) 1, 97-121.
[71] Esparon, M., E. Gyuris, and N. Stoeckl, “Does ECO Certification Deliver Benefits? An Empirical Investigation of Visitors’ Perceptions of the Importance of ECO Certification’s Attributes and of Operators’ Performance,” Journal of Sustainable Tourism, 22 (2014) 1, 148-169.
[72] Lynes, J.K. and D. Dredge, “Going Green: Motivations for Environmental Commitment in the Airline Industry. A Case Study of Scandinavian Airlines,” Journal of Sustainable Tourism, 14 (2006) 2, 116-138.
[73] Deng, S.M. and J. Burnett, “Water Use in Hotels in Hong Kong,” International Journal of Hospitality Management, 2 (2002) 1, 57-66.