The Mediating Role of Job Satisfaction in the Relationship between Personality Traits and Organizational Commitment of Public Sector Employees in Hanoi City
Main Article Content
Abstract
Managers normally have an advantage over the market in predicting firm-specific events. This creates information asymmetry between managers of the firm and the market. The purpose of this paper is to investigate the relationship between firm value and information asymmetry in Vietnam. Our data include 202 non-financial companies with 606 firm-year observations collected from the two main stock exchange markets in Vietnam including Hanoi Stock Exchange and Ho Chi Minh Stock Exchange, covering 3 years from 2017-2019. The finding of this study indicates that two variables measuring information asymmetry (ASYDISP, ASYDUM) negatively impact firm value. Besides, control variables such as return on assets, leverage, firm size, and intangible assets are found to have significant effects on firm value.
Keywords:
Personality traits, job satisfaction, organizational commitment, public sector.
References
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[31] V. V. Hang, N. V. Thong, “The Correlation among Job Satisfaction, Organizational Commitment and Turnover Intention: A Case of Technical Staff in It Infrastructure Services Sector,” Ho Chi Minh City Open University Journal of Science, 13 (2) (2018) 188-204.
[32] T. T. Long, T. T. M. Nhu, “Impact of Big-Five Personality Traits and Ethical Leadership on Job Satisfaction: A Case Study at Large Supermarkets in Ho Chi Minh City,” Journal of Science and Technology, 47 (2019) 1-20.
[33] H. N. K. Giao, “The Effects of Psychological Capital, Personality on Hotel Staff Working Engagement at Ho Chi Minh City,” Scientific Journal of Tra Vinh University, 1 (37) (2020) 2-23.
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[35] R. Tariq, S. B. Faisal, B. K. Arslan, A. Naveed, H. Atif and B. Muhammad, “Factors Affecting Job Satisfaction of Employees Working in Private Organizations,” Research Journal of Applied Sciences, Engineering and Technology, 7 (7) (2014) 1149-1157.
[36] R. Ilies, T. A. Judge, “On the Heritability of Job Satisfaction: The Mediating Role of Personality,” Journal of Applied Psychology, 88 (4) (2003) 750-759.
[37] C. S. Liao, C. W. Lee, “An Empirical Study of Employee Job Involvement and Personality Traits: The Case of Taiwan,” International Journal of Economics and Management, 3 (1) (2009) 21-34.
[38] J. Erdheim, M. Wang, M. J. Zickar, “Linking the Big Five Personality Constructs to Organizational Commitment,” Personality and Individual Differences, 41 (5) (2006) 959-970.
[39] C. Cui, “The Relationship among Personality Traits, Job Design Characteristics and Organizational Commitment: An Empirical Study of Organizations in China,” Master Degree Theses, University of Waikato, Hamilton, New Zealand.
[40] J. R. Lincoln, A. L. Kalleberg, “Culture, Control and Commitment: A Study of Work Organization and Work Attitudes in the United States and Japan,” Social Forces 69(2) (1990) 650-652.
[41] I. Yucel, C. Bektas, “Job Satisfaction, Organizational Commitment and Demographic Characteristics among Teachers in Turkey: Younger Is Better?,” Procedia-Social and Behavioral Sciences 46 (2012) 1598-1608.
[42] R. F. Krueger, B. M. Hicks, C. J. Patrick, S. R. Carlson, W. G. Iacono, M. McGue, “Etiologic Connections among Substance Dependence, Antisocial Behavior, and Personality: Modeling the Externalizing Spectrum,” Journal of Abnormal Psychology, 111 (2002) 411-424.
[43] R. Chiva, J. Alegre, “Organizational Learning Capability and Job Satisfaction: An Empirical Assessment in the Ceramic Tile Industry,” British Journal of Management, 20 (2009) 323-340.
[44] J. Hair, M. Sarstedt, V. Kuppelwieser, L. Hopkins, “Partial Least Squares Structural Equation Modeling (PLS-SEM): An Emerging Tool for Business Research,” European Business Review, 26 (2) (2014) 106-121.
[45] N. D. Tho, Scientific Research Methods in Business, Social Labor Publishing House, Hanoi, 2011 (in Vietnamese).
[2] T. Oshagbemi, “Personal Correlates of Job Satisfaction: Empirical Evidence from UK Universities,” International Journal of Social Economics, 30 (2003) 1210-1232.
[3] R. Kreitner, A. Kinicki, Organizational Behavior, Mcgraw-Hill, Boston, 1998.
[4] S. S. Naquin, E. F. III. Holton, “The Effects of Personality, Affectivity, and Work Commitment on Motivation to Improve Work through Learning,” Human Resource Development Quarterly 13 (4) (2002) 357-376.
[5] T. A. Judge, M. K. Mount, D. Heller, “Five-Factor Model of Personality and Job Satisfaction: A Meta-Analysis,” Journal of Applied Psychology 87 (3) (2002) 530-541.
[6] M. K. Mount, M. R. Barrick, G. L. Stewart, “Five-Factor Model of Personality and Performance in Jobs Involving Interpersonal Interactions,” Human Performance 11 (1998) 145-165.
[7] T. Bradberry, The Personality Code: Unlock the Secret to Understanding Your Boss, Your Colleagues, Your Friends-and Yourself, Penguin, 2007.
[8] J. M. Carpenter, M. Moore, “Utilitarian and Hedonic Shopping Value in the US Discount Sector,” Journal of Retailing and Consumer Services 16(1) (2009) 68-74.
[9] J. Erdheim, M. Wang, M. J. Zickar, “Linking the Big Five Personality Constructs to Organizational Commitment,” Personality and Individual Differences 41 (2006) 959-970.
[10] J. M. Digman, “Personality Structure: Emergence of the Five-Factor Model,” Annual Reviews of Psychology, 41 (1990) 417-440.
[11] K. Kumar, A. Bakhshi, “Dispositional Predictors of Organizational Commitment: A Theoretical Review,” The IUP Journal of Organizational Behavior 9 (1) (2010) 87-98.
[12] N. Jabari, S. Boroujerdi, S. Ghaeini, S. Naghshbandi and G. Karimi, “Big-Five Personality Traits Predict Sport Volunteer Satisfaction,” Middle-East Journal of Scientific Research, 13 (1) (2013) 49-54.
[13] M. R. Barrick, M. K. Mount, “The Big Five Personality Dimensions and Job Performance: A Meta-Analysis,” Personnel Psychology 44 (1) (1991) 1-26.
[14] R. R. McCrae, P. T. Costa, “Personality Trait Structure as a Human Universal,” American Psychologist 52 (5) (1997) 509-516.
[15] L. R. Goldberg, “An Alternative ‘description of personality’: The Big-Five Factor Structure,” Journal of Personality and Social Psychology 59 (6) (1990) 1216-1229.
[16] R. R. McCrae, P. T. Costa, “Validation of the Five-Factor Model of Personality Across Instruments and Observers,” Journal of Personality and Social Psychology 52 (1) (1987) 81-90.
[17] P. T. Costa, R. R. McCrae, “The Five-Factor Model of Personality and Its Relevance to Personality Disorders,” Journal of Personality Disorders 6 (4) (1992) 343-359.
[18] R. A. Kasschau, Glencoe Understanding Psychology, Gelncoe Partners, Missouri, 2000.
[19] S. Pool, B. Pool, “A Management Development Model: Measuring Organizational Commitment and Its Impact on Job Satisfaction among Executives in a Learning Organization,” Journal of Management Development 26 (4) (2007) 353-369.
[20] R. T. Mowday, R. M. Steers, L. W. Porter, “The Measurement of Organizational Commitment,” Journal of Vocational Behavior 14 (2) (1979) 224-247.
[21] J. P. Meyer, N. J. Allen, “The Measurement and Antecedents of Affective, Continuance and Normative Commitment to the Organization,” Journal of Occupational Psychology 63 (1) (1990) 1-18.
[22] C. E. Pettijohn, L. Pettijohn, A. J. Taylor, “Salesperson Perceptions of Ethical Behaviors: Their Influence on Job Satisfaction and Turnover Intentions,” Journal of Business Ethics 78 (4) (2007) 547-557.
[23] N. Luddy, “Job Satisfaction amongst Employees at a Public Health Institution in the Western Cape,” Master Thesis, University of the Western Cape, 2005.
[24] T. M. Egan, K. R. Bartlett, B. Yang, “The Effects of Organizational Learning Culture and Job Satisfaction on Motivation to Transfer Learning and Turnover Intention,” Human Resource Development Quarterly 15 (3) (2004) 279-301.
[25] T. Slatten, “Antecedents and Effects of Emotional Satisfaction on Employee-Perceived Service Quality,” Journal of Service Theory and Practice 18 (4) (2008) 370-386.
[26] M. C. Ellickson, “Determinants of Job Satisfaction of Municipal Government Employees,” Public Personnel Management, 31 (2002) 343-359.
[27] Y. Yu, A. Dean, “The Contribution of Emotional Satisfaction to Consumer Loyalty,” International Journal of Service Industry Management 12 (3) (2001) 234-250.
[28] N. T. Phong, “The Influence of Job Satisfaction on Organizational Commitment of Employees at Bank for Agriculture and Rural Development in Ben Tre province,” Master Thesis, University of Economics Ho Chi Minh City, 2013.
[29] T. D. A. Tu, “Personality Factors Affecting Employees’ Organizational Commitment: A Case Study of a Nike Footwear Factory in the South of Vietnam,” Master Thesis, University of Economics Ho Chi Minh City, 2015.
[30] L. C. Vi, “The Influence of Psychological Capital, Individual Attributes on the Work Cohesion of Bank Staffs in Vietnam,” Science & Technology Development Journal: Economics – Law and Management, 2 (2) (2018) 50-61.
[31] V. V. Hang, N. V. Thong, “The Correlation among Job Satisfaction, Organizational Commitment and Turnover Intention: A Case of Technical Staff in It Infrastructure Services Sector,” Ho Chi Minh City Open University Journal of Science, 13 (2) (2018) 188-204.
[32] T. T. Long, T. T. M. Nhu, “Impact of Big-Five Personality Traits and Ethical Leadership on Job Satisfaction: A Case Study at Large Supermarkets in Ho Chi Minh City,” Journal of Science and Technology, 47 (2019) 1-20.
[33] H. N. K. Giao, “The Effects of Psychological Capital, Personality on Hotel Staff Working Engagement at Ho Chi Minh City,” Scientific Journal of Tra Vinh University, 1 (37) (2020) 2-23.
[34] N. T. Tuan, H. T. Dung, “Factors Impact on Job Satisfaction, Organizational Commitment and the Intention to Stay of Staff Working on Ho Chi Minh City’s Information Industry Sector,” Industry and Trade Magazine, 3 (2020) 1-7.
[35] R. Tariq, S. B. Faisal, B. K. Arslan, A. Naveed, H. Atif and B. Muhammad, “Factors Affecting Job Satisfaction of Employees Working in Private Organizations,” Research Journal of Applied Sciences, Engineering and Technology, 7 (7) (2014) 1149-1157.
[36] R. Ilies, T. A. Judge, “On the Heritability of Job Satisfaction: The Mediating Role of Personality,” Journal of Applied Psychology, 88 (4) (2003) 750-759.
[37] C. S. Liao, C. W. Lee, “An Empirical Study of Employee Job Involvement and Personality Traits: The Case of Taiwan,” International Journal of Economics and Management, 3 (1) (2009) 21-34.
[38] J. Erdheim, M. Wang, M. J. Zickar, “Linking the Big Five Personality Constructs to Organizational Commitment,” Personality and Individual Differences, 41 (5) (2006) 959-970.
[39] C. Cui, “The Relationship among Personality Traits, Job Design Characteristics and Organizational Commitment: An Empirical Study of Organizations in China,” Master Degree Theses, University of Waikato, Hamilton, New Zealand.
[40] J. R. Lincoln, A. L. Kalleberg, “Culture, Control and Commitment: A Study of Work Organization and Work Attitudes in the United States and Japan,” Social Forces 69(2) (1990) 650-652.
[41] I. Yucel, C. Bektas, “Job Satisfaction, Organizational Commitment and Demographic Characteristics among Teachers in Turkey: Younger Is Better?,” Procedia-Social and Behavioral Sciences 46 (2012) 1598-1608.
[42] R. F. Krueger, B. M. Hicks, C. J. Patrick, S. R. Carlson, W. G. Iacono, M. McGue, “Etiologic Connections among Substance Dependence, Antisocial Behavior, and Personality: Modeling the Externalizing Spectrum,” Journal of Abnormal Psychology, 111 (2002) 411-424.
[43] R. Chiva, J. Alegre, “Organizational Learning Capability and Job Satisfaction: An Empirical Assessment in the Ceramic Tile Industry,” British Journal of Management, 20 (2009) 323-340.
[44] J. Hair, M. Sarstedt, V. Kuppelwieser, L. Hopkins, “Partial Least Squares Structural Equation Modeling (PLS-SEM): An Emerging Tool for Business Research,” European Business Review, 26 (2) (2014) 106-121.
[45] N. D. Tho, Scientific Research Methods in Business, Social Labor Publishing House, Hanoi, 2011 (in Vietnamese).