Multidimensional Organisational Commitment of Public Servants in the Public Sector of Hanoi Capital
Main Article Content
Abstract
The study aims to analyse the impact of personality traits on multidimensional organisational commitment of public servants working at the Administrative units and in Public non-business units of the Hanoi People’s Committee in Vietnam. From the data provided by 587 public servants at the Administrative units and Public non-business units, the structural equation model was applied to evaluate the impact of personality traits on three components of organisational commitment. The results showed a positive relationship between conscientiousness, extroversion, and agreeableness with multidimensional organisational commitment. Besides, openness to new experiences and neuroticism are negatively correlated with multidimensional organisational commitment. The result of the study suggests significant implications for Administrative units and Public non-business units of the Hanoi People’s Committee to increase organisational commitment of public servants in the future.
Keywords:
Big Five personality traits, multidimensional organisational commitment, public servants, Hanoi.
References
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[2] C. Cui, “The Relationship among Personality Traits, Job Design Characteristics and Organizational Commitment: An Empirical Study of Organizations in China,” Master Thesis, The University of Waikato, Waikato, 2010.
[3] F. R. León, “Is Experience in the Public Sector Associated with Big Five Personality Aspects?,” Revista Peruana de Psicología, 23 (1) (2017)
103-109.
[4] S. M. Allameh, M. Ghafari, S. M. R. Davoodi, “Studying Impact of Personality Traits on Job Performance: The Case of University of Isfahan’s Personnel,” Journal of Basic and Applied Scientific Research, 2 (6) (2012) 6293-6299.
[5] V. J. Delima, “Impact of Personality Traits on Employees’ Job Performance in Batticaloa Teaching Hospital,” Iconic Research and Engineering Journals, 2 (12) (2020) 86-97.
[6] Hanoi People’s Committee, Report on Socio-economic Development in 2021, http://www.mpi.gov.vn/Pages/chuyenmuctin.aspx?idcm=518 (Accessed March 18th, 2022).
[7] A. T. D. Tran, “Personality Traits Factors Affecting Organisational Commitment of Employees: A Case Study of Nike Shoe and Footwear Factories in the Southern of Vietnam,” Master Thesis, University of Economics Ho Chi Minh City, Ho Chi Minh City, Vietnam, 2015.
[8] V. D. Nguyen, “Factors Affecting Organisational Commitment of Officers in the 3 District, Ho Chi Minh City,” Master Thesis, University of Economics Ho Chi Minh City, Ho Chi Minh City, Vietnam, 2019.
[9] H. G. Rainey, R. W. Backoff, C. L. Levine, “Comparing Public and Private Organizations,” Public Administration Review, 36 (1976) 233-246.
[10] D. J. Houston, “Walking the Walk of Public Service Motivation: Public Employees and Charitable Gifts of Time, Blood, and Money,” Journal of Public Administration Research and Theory, 16 (2006) 67-86.
[11] G. A. Brewer, “Building Social Capital: Civic Attitudes and Behavior of Public Servants,” Journal of Public Administration Research and Theory, 13 (1) (2003) 5-26.
[12] B. W. Becker, P. E. Connor, “Self-selection or Socialization of Public-and Private-Sector Managers? A Cross-cultural Values Analysis,” Journal of Business Research, 58 (2005) 111-113.
[13] J. Bogg, C. Cooper, “Job Satisfaction, Mental Health, and Occupational Stress among Senior Civil Servants,” Human Relations, 48 (1995) 327-341.
[14] J. A. Colquitt, J. A. LePine, R. A. Noe, “Toward an Integrative Theory of Training Motivation: A Meta-analytic Path Analysis of 20 Years of Research,” Journal of Applied Psychology, 85 (5) (2000) 678-707.
[15] J. M. Carpenter, M. Moore, “Utilitarian and Hedonic Shopping Value in the US Discount Sector,” Journal of Retailing and Consumer Services, 16 (1) (2009) 68-74.
[16] I. Milovanovic, “Big-Five Personality Traits, Job Satisfaction, and Turnover Intention: A Heuristic Model for Hospital Nurses in Japan,” International Journal of Scientific & Engineering Research, 8 (2) (2017) 267-275.
[17] L. R. Goldberg, “Language and Individual Differences: The Search for Universals in Personality Lexicons,” Review of Personality and Social Psychology, 2 (1) (1981) 141-165.
[18] R. R. McCrae, P. T. Costa, “Updating Norman’s “Adequate taxonomy”: Intelligence and Personality Dimensions in Natural language and in Questionnaires,” Journal of Personality and Social Psychology, 49 (3) (1985) 710-721.
[19] M. H. Pham, Research on Personality Values with the Modified NEO-PI-R Method, Social Science Publishing House, Hanoi, 2007 (in Vietnamese).
[20] N. D. Nguyen, L. N. T. Uong, “The Relationship between Personality Traits, Psychological Capital and Job Satisfaction to Organisational Commitment of Employees in the Public Sector - A Case Study of Kien Giang Province,” HCMCOUJS-Economics and Business Administration, 17 (3) (2022) 5-23.
[21] A. M. Mosadeghrad, E. Ferlie, D. Rosenberg, “A Study of the Relationship between Job Satisfaction, Organizational Commitment and Turnover Intention among Hospital Employees,” Health Services Management Research, 21 (4) (2008) 211-227.
[22] J. P. Meyer, N. J. Allen, “A Three-component Conceptualization of Organizational Commitment,” Human Resource Management Review, 1 (1) (1991) 61-89.
[23] M. S. Khan, I. U. Khan, M. Ghulam, G. M. Kundi, S. Khan, Nawaz, F. U. Khan, N. Yar, “The Impact of Job Satisfaction and Organizational commitment on the Intention to leave among the Academicians,” International Journal of Academic Research in Business and Social Sciences, 4 (2) (2014) 114-131.
[24] N. D. Nguyen, L. N. T. Uong, “Factors Affecting the Organisational Commitment of Civil Servants at the Department of Agriculture and Rural Development of Nghe An Province,” Journal of Economics and Business Administration, 19 (2021) 26-26.
[25] J. Erdheim, M. Wang, M. J. Zickar, “Linking the Big Five Personality Constructs to Organizational Commitment,” Personality and Individual Differences, 41 (5) (2006) 959-970.
[26] H. Zhao, S. E. Seibert, “The Big Five Personality Dimensions and Entrepreneurial Status: A Meta-analytical Review,” Journal of Applied Psychology, 91 (2) (2006) 259-271.
[27] A. Asif, N. Ansari, K. Rathore, “Empirical Relationship of Big Five Personality Traits and Affective Commitment Among the Public Sector Employees,” International Journal of Management Sciences and Business Research, 4 (11) (2015) 1-8.
[28] S. Kappagoda, “The Relationship between Emotional Intelligence and Five Factor Model of Personality of English Teachers in Sri Lanka,” International Journal of Business, Economics and Law, 2 (1) (2013) 53-59.
[29] K. Kuldeep, A. Bakhshi, “The Five-Factor Model of Personality and Organizational Commitment: Is There Any Relationship,” Humanity and Social Sciences Journal, 5 (1) (2010) 25-34.
[30] D. Choi, I. S. Oh, A. E. Colbert, “Understanding Organizational Commitment: A Meta-analytic Examination of the Roles of the Five-factor Model of Personality and Culture,” Journal of Applied Psychology, 100 (5) (2015) 1542-1567.
[31] D. W. Organ, A. Lingl, “Personality, Satisfaction, and Organizational Citizenship Behavior,” The Journal of Social Psychology, 135 (3) (1995) 339-350.
[32] M. R. Barrick, M. K. Mount, “Select on Conscientiousness and Emotional Stability,” in E.A. Locke (Eds.), Handbook of Principles of Organizational Behavior: Indispensable Knowledge for Evidence-Based Management (2nd ed.), Hoboken NJ: John Wiley and Son, 2009, pp. 19-40.
[33] G. T. C. Duong, “Factors Affecting Organisational Commitment of employees at Saigon Commercial Joint Stock Bank in Ho Chi Minh City,” Master Thesis, Banking University of Ho Chi Minh City, Ho Chi Minh City, Vietnam, 2017.
[34] M. Thiruvarasi, K. Mani, “Influence of Big Five personality on organizational commitment and job satisfaction,” International Journal of Business and Administration Research Review, 1 (20) (2017) 134-140.
[35] T. A. Judge, D. Heller, M. K. Mount, “Five-Factor Model of Personality and Job Satisfaction: A Meta-Analysis,” Journal of Applied Psychology, 87 (3) (2002) 530-541.
[36] C. J. Thoresen, J. C. Bradley, P. D. Bliese, J. D. Thoresen, “The Big Five Personality Traits and Individual Job Performance Growth Trajectories in Maintenance and Transitional Job Stages,” Journal of Applied Psychology, 89 (5) (2004) 835-853.
[37] M. Farrukh, A. A. Khan, M. Shahid Khan, S. Ravan Ramzani, B. S. A. Soladoye, “Entrepreneurial Intentions: The Role of Family Factors, Personality Traits and Self-efficacy,” World Journal of Entrepreneurship, Management and Sustainable Development, 13 (4) (2017) 303-317.
[38] J. Hair, M. Sarstedt, L. Hopkins, V. Kuppelwieser, “Partial Least Squares Structural Equation Modeling (PLS-SEM): An Emerging Tool for Business Research,” European Business Review, 26 (2) (2014) 106-121.
[39] J. C. Nunnally, I. H. Bernstein, “The Assessment of Reliability,” Psychometric Theory, 3 (1994) 248-292.
[40] J. F. J. Hair, R. E. Anderson, R. L. Tatham, W. C. Black, Multivariate Data Analysis (5th ed.), Prentice Hall College Div, Upper Saddle River, 1998.
[41] J. F. J. Hair, W. C. Black, B. J. Babin, R. E. Anderson, Multivariate Data Analysis (7th ed.), Prentice Hall, Upper Saddle River, New Jersey, 2010.
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[43] B. G. Tabachnick, L. S. Fidell, Using Multivariate Statistics (5th ed.), Pearson, Boston, 2007.
[44] L. T. Hu, P. M. Bentler, “Cutoff Criteria for Fit Indexes in Covariance Structure Analysis: Conventional Criteria versus New Alternatives,” Structural Equation Modeling, 6 (1) (1999) 1-55.
[45] C. Fornell, D. F. Larcker, “Evaluating Structural Equation Models with unobservable Variables and Measurement Error,” Journal of Marketing Research, 18 (1) (1981) 39-45.