The Relationship of Workplace Turnover of Officers with Organizational Commitment and Job Satisfaction at the Hanoi City Public Administration Centre

Abstract

The purpose of the study is to examine the relationship of workplace turnover of officers  with organizational commitment and job satisfaction at the Hanoi City Public Administration Centre. The structural equation model (SEM) was used to analyze the data provided by 246 officers working at the Hanoi City Public Administration Centre in order to assess the influence of organizational commitment and job satisfaction on workplace turnover. The results show a favorable correlation between organizational commitment and work satisfaction. In addition, job satisfaction and organizational commitment are negatively correlated with the workplace turnover of officers. The result of the study suggested several important implications for the Hanoi City Public Administration Centre on how to increase organisational commitment, job satisfaction in order to reduce workplace turnover of officers.